Scheduling Policy

Scheduling

• Class spot will not be secured until payment is made.
• Confirmation of learning needs will be done prior to scheduling and payment to ensure needs are met. (Please verify with employers specific needs to meet job requirements)  

Cancellation

• Please notify at least 24 hours before scheduled class if cancellation is needed.

Rescheduling

•  Reschedule once at no cost if done 24 hours or more before scheduled class. 
• Subsequent reschedules can be done based on availability. Rescheduling fee will apply and must be paid before new date is confirmed.

Refund

• Refunds will not be issued due to failure to meet requirements for completion. (Remediation is included and provided on scheduled day of course)
• Refunds will not be issued for no shows.
• 50% refund in event of cancellation less than 24 hours before scheduled class.